Troubleshooting of proxy server

To verify the proxy configuration checks, follow this procedure:
  • Check if the Proxy server URL can be accessed from the machine where Link is installed. Use Telnet command to access the proxy server.

    Example: telnet <proxy-server-ip> <proxy-server-port>

  • If you cannot access your port, make sure you enable it if behind a firewall.
  • If your proxy server IP is not accessible, ensure DNS entry of proxy server details in the hosts file where Link is installed.
  • If REST API requests do not get passed through proxy server, make sure there is an entry for end resource URLs to your hosts file in the proxy server.