Resetting the password on an ID in a vault

You can reset the password on an active ID in a vault if you have password reset authority for the ID. For example, reset a password if a user has forgotten it.

About this task

The user should use the new password when logging into Notes® from any client. To do so, the client must be able to connect to the network to communicate with the vault. After providing the new password, the user will be prompted to change the password again if Enforce password change after password has been reset is set to Yes (the default setting) in the ID Vault tab of the Security Settings document of the user's effective policy.

Note: If the Check password on Notes id file option is enabled in a user policy, add the notes.ini setting IDV_RESETPASSWORD_DIGEST=2 to the Domino® server with the ID vault. This setting creates an administration process request to update the password digest in a user's Person document to match the new password entered. Only ID files with this password digest can access the server after the administration process request is processed. For more information on the Check password on Notes id file setting, see Creating a security policy settings document..

Perform the following steps:


  1. Log in to the Domino® Administrator using an ID that has password reset authority for the user ID to be reset.
  2. Click the People & Groups tab and select the name of the user whose password you want to reset.
  3. Click Tools > ID Vaults > Reset Password.
  4. Perform one of the following steps:
    • To create the new password and provide it in person to the user, select How to notify: In person. Then either type and verify a new password yourself, or click Random Password to generate a random password.
    • To send an encrypted e-mail with a new random password to someone, for example, the user's manager, select How to notify: By e-mail to manager and type the e-mail address of the person to receive the password.
  5. In the ID downloads will be allowed for this user field, specify the number of times the user's ID file can be downloaded from the vault to client workstations. For example, if you are resetting the password for a user who runs Notes® from two workstations, you might specify 2 in this field.
    Note:  This field is visible only for users whose effective policy has a Security Settings document in which Allow automatic ID downloads in the ID Vault tab is set to No.
  6. Click Reset Password.