Getting started

This document provides an overview of HCL™ Accelerate.

Plan and prepare

For supported platforms and requirements, see the System requirements topic.

Obtain the product

To download the free HCL Accelerate Community Edition, visit this site and fill out the form. To get a free trial of the Standard Edition of HCL Accelerate, email


For information about HCL Accelerate, including descriptions of key features, demo videos, recorded webinars, and blog posts, go to

Install the server

For installation details, see Installation topic. This topic is an installation roadmap providing the high-level steps for installing HCL Accelerate.

Get support

For technical assistance, visit the HCL Customer Support website.

Before you contact HCL support, gather the background information that you need to describe your problem. When describing a problem to an HCL support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to the following questions.
  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.