Getting started

This document provides an overview of HCL Accelerate.

To download the product, visit the HCL Accelerate website. Go to the Get HCL Accelerate Today section. Complete the information and you will receive an email with further instructions.


Additional information about the product including descriptions of key features, tool integrations, and to schedule a demo, see the HCL Accelerate product page. Click the Join Webinar to view recorded videos about the product.

Visit the blogs page to learn more about the product features.

Install the server

There are two option for obtaining the installation package: online installer and offline installer. For installation details, see Installation topic. This topic is an installation roadmap providing the high-level steps for installing HCL Accelerate.

Get support

For technical assistance, visit the HCL Customer Support website.

Before you contact HCL support, gather the background information that you need to describe your problem. When describing a problem to an HCL support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to the following questions.
  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.