CR2 or earlier: Uninstalling Connections Engagement Center

For Connections 6.0 deployments that updated to CR1 or CR2, here are some steps to uninstall Connections Engagement Center.

Step Instructions

1

Open the Integrated Solution Console and uninstall the Connections Engagement Center application under (Applications > WebSphere Enterprise Applications > Applications Types).

2

If you have created a separate WebSphere Application Server / Cluster for the Connections Engagement Center, you should remove this server under (Servers > Server Types > WebSphere application servers / Servers > Clusters > WebSphere application server clusters).

3

Generate and propagate the webserver plugin and restart the webserver afterwards under (Servers > Server Types > Web servers).

4

If you have created a JDBC provider, data source and JAAS security alias, you should remove them.

5

Drop the Connections Engagement Center database.

6

Full resynchronize the nodes first and restart the Connections Application server(s) then.

7

Remove the <CUSTOMIZATION_DIR/>/icec folder.