Finding stateless records by using a unique identifier
This topic describes how to find a stateless record by using its unique identifier. The unique identifier of a stateless record appears at the top of the record form.
About this task
Procedure
-
In the Search section of the HCL Compass
Web interface, enter the unique identifier in the Search field.
For example, if you are searching for a record type of Customer and the unique identifier for this record type is the customer name, you might search on the name, such as Anne Johnson.
- Select ID and click Search.
The record appears in the right pane. A record that is mastered remotely is indicated by a remote mastership icon
.