HCL Compass client temporary cache directory
When attachments are included in an email, the attachment files are downloaded to a temporary directory on the HCL Compass Client local computer.
The defined default location for the temporary directory is as follows:
- Windows™
- The value of the %TEMP% environment variable. For example: C:\Documents and Settings\username\Local Settings\Temp
- UNIX™
- The default tmp directory. For example: /tmp/Compass/EmailPlus/Cache
HCL Compass Client temporary cache directory housekeeping
Many record attachments are deleted after they have been included in an EmailPlus notification. However, to improve performance, template attachments are cached for the duration of a HCL Compass session and might not be deleted. A good practice is to periodically remove files from the temporary directory to prevent filesystem capacity issues. This housekeeping could be done using a cron job on Linux™ and UNIX™ systems, or a scheduled task on Windows™ systems. Be careful when deleting these files because some of the files might still be required by open sessions. Consider deleting cached attachment files only if they are older than 24 hours old.