State model for the EnhancementRequest record type

This topic lists the states of the EnhancementRequest record type.

State
Description
Submitted
First state of a new enhancement request.
Opened
Being worked on.
Closed
Was verified.
Duplicate
Duplicates another enhancement request.

The following state model diagram shows how the EnhancementRequest record type moves from one state to another as the result of an action. You can also see this information in the state transition matrix for the EnhancementRequest record type.

Figure 1: State model for Enhancement record type
The image illustrates the states and actions for an Enhancement record type.