Defect HC-25454

RBSC evaluation timing out after an hour of processing

Software

Customer case Applies to Corrected in
CS0362415 V9.1.9.0 9.1.12.0

Observed behavior

Rule Based Sales Categories are driven by search queries and can timeout, even after increasing the transaction timeout to one hour, failing to produce results.

Expected behavior

The underlying search should not take so long that the transaction times out.

Resolution

Completed