Defect HC-24773

Timeouts in Management Center during user creation

Software

Customer case Applies to Corrected in
CS0362181 V9.1 9.1.12.0

Observed behavior

When there is a very large number (tens of thousands) of organizations, adding a user through Management Center takes an extremely long time, leading to timeouts, with a message similar to the following:

WTRN0124I: When the timeout occurred the thread with which the transaction is, or was most recently, associated was Thread[WebContainer : 12,5,main]

Expected behavior

Adding a user should be relatively quick, regardless of the number of organizations.

Resolution

Code Fix