Defect HC-24397

Shopper's personalizationID is not in AuditContext record of CTXDATA table during login or forUser scenarios

Software

Customer case Applies to Corrected in
CS0358856 V9.1.11.0 9.1.12.0

Observed behavior

When a shopper without a personalization ID comes to the site, an entry should be made in the CTXDATA table. This is not always happening, causing marketing activities to fail to work.

Expected behavior

When a shopper without a personalization ID comes to the site, an entry should be made in the CTXDATA table with CTXDATA.NAME set to com.ibm.commerce.context.audit.AuditContext and the VALUE set to the shopper's personalization ID.

Resolution

Fixed