Defect HC-15753

Search rules failing when search rule value includes AND OR NOT keywords

Software

Customer case Applies to Corrected in
CS0289385 V9.1.9.0 9.1.10.0

Observed behavior

When a search rule that boosts results based on a condition such as short description containing a string that includes the letter sequences (AND,OR,NOT), an error is generated.

Expected behavior

There should be no error generated.

Resolution

The code is improperly adding escape sequences when it encountered words that contain keywords used in search, such as AND, OR and NOT. This has been fixed.