Package | Description |
---|---|
com.ibm.commerce.collaboration.livehelp.commands |
Provides the classes required for customer care commands.
|
Class and Description |
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CCQueueAssignCmd
Controller command interface to be used by Commerce Accelerator to assign CSR to a Customer Care Queue for the store
|
CCQueueDeleteCmd
Controller command interface to be used by Commerce Accelerator to delete a Customer Care Queue of the store
|
CCQueueUpdateCmd
Controller command interface to be used by Commerce Accelerator to update description of a Customer Care Queue
|
RetrieveShopperProfileCmd
Retrieves a shopper's profile for the Customer Care
(sametime) tooling in Commerce Accelerator
Behaviour
Calls, by default, RetrieveShopperProfileCmdImpl which:
If the user is NOT registered, puts the userId in the responseProperties as "Title". |
RetrieveShoppingCartCmd
Retrieves a shopper's profile for the Customer Care
(sametime) tooling in Commerce Accelerator
Behaviour
Calls, by default, RetrieveShoppingCartCmdImpl which:
If the user is NOT registered, puts the userId in the responseProperties as "Title". |