Defect HC-8593

Problem with slow query or record lock on USER table

Software

Customer case Applies to Corrected in
CS0200337 V9.0.1.15 9.0.1.16

Observed behavior

Timeout occurs between ts-app and the remote store when retrieving email templates.

Expected behavior

There should be no timeout in the process.

Resolution

The remote JSP invoker, RemoteJSPInvokerImpl is updated to commit the current transaction, then begin a new transaction prior to after invoking the JSP.