Contracts - Contract Customers

Use this page to define the customers and customer groups that are governed by the contract.

Selected customers
Lists the customers selected for this contract.
Available customers
Lists the available customers for the contract.
Selected customer groups
Lists the customer groups selected for this contract. Only customer groups that have explicit members listed can be specified as a customer group in a contract. Refer to the note below for more details.
Available customer groups
Lists the available customer groups for the contract.
Note: Contracts cannot be entitled to a customer segment or an implicit group based on dynamic conditions. With a B2B contract, you know precisely which members of an organization or members of a group are entitled to the contract. Therefore, contracts can be entitled to an explicit member group; that is, a member group where individual members are directly assigned to the group.