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Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Console User Guide
Functions within Remote Control
Deploy remote control components
Deploy the components on a macOS system
The macOS deployment node provides a set of tasks that you can use to install or remove the following components in a macOS operating system environment.
Deploying the BigFix® Remote Control Controller for macOS
Use the Deploy BigFix® Remote Control Controller for macOS task to install the controller software onto a macOS system.

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
  - Definition of terms that are used in Remote Control
  - The Remote Control console
  - Dashboards overview
  - Functions within Remote Control
    - Deploy remote control components
      - Deploy the components on a Windows® system
      - Deploy the components on a Linux™ system
      - Deploy the components on a macOS system
        The macOS deployment node provides a set of tasks that you can use to install or remove the following components in a macOS operating system environment.
        Deploying the BigFix® Remote Control Target for macOS
        Use the Deploy BigFix® Remote Control Target for macOS task to install the target software onto a macOS system.
        Removing the BigFix® Remote Control Target for macOS
        Use the Uninstall BigFix® Remote Control Target for macOS task to remove the target software from a macOS system.
        Deploying the BigFix® Remote Control Controller for macOS
        Use the Deploy BigFix® Remote Control Controller for macOS task to install the controller software onto a macOS system.
        Removing the BigFix® Remote Control Controller for macOS
        Use the Uninstall BigFix® Remote Control Controller for macOS task to remove the controller software from a macOS system.
    - Update the remote control components
    - Download the remote control server component
    - Start a remote control session
      The Remote Control controller and target components can be used to establish remote connections between each other to monitor or control the target system.
    - Respond to warnings
    - Manage target and server configurations
    - Analyses
    - Enable smart card authentication
      To support smart card authentication in the BigFix® Remote Control Target you must install the virtual smart card reader driver and related certificates on the target. You can install the driver and certificates after you install the target by running a Fixlet® in the BigFix console. You can also install the certificates by using Active Directory Group Policy.
    - Configure single sign-on (SSO) on the server
      Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the Remote Control server.
    - Enable secure target registration
      To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Viewing web reports
    Remote Control offers a report available in the Web Reports component of the application. The web report was formulated to provide log data that is gathered from the controller and target logs relevant to specific targets. The data can be used for auditing purposes and for monitoring remote control activity on specific computers in your environment.
  - Frequently asked questions
  - Support
    For more information about this product, see the following resources:
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Deploying the BigFix® Remote Control Controller for macOS

Use the Deploy BigFix® Remote Control Controller for macOS task to install the controller software onto a macOS system.

About this task

To install the controller, complete the following steps:

Procedure

Within the Systems Lifecycle domain, expand Remote Control configuration > Remote Control.
Expand the Deployment node.
Select macOS.
Select Deploy BigFix® Remote Control Controller for macOS.
In the Task pane, review the description and follow the instructions in the Actions box to start the task.
In the Take Action pane on the Target tab, select the relevant option for determining which computers to deploy the BigFix® Remote Control Controller for macOS component on.
Click OK.
The summary screen shows the progress of the task and the status is set to Complete when it is finished.