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BigFix Patch provides an automated, simplified patching process that is administered from a single console.
Patch for Red Hat Enterprise Linux User's Guide
BigFix Patch for Red Hat Enterprise Linux provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility, and enforcement to deploy and manage patches to all Red Hat Enterprise Linux endpoints.
Troubleshooting
You can try several ways to troubleshoot Patch for Red Hat Enterprise Linux™. This section also has references that are specific to the RHSM enhancements.
Reference logs for troubleshooting RHSM enhancements
Use the reference logs for troubleshooting RHSM enhancements.

Patch User Guides
BigFix Patch provides an automated, simplified patching process that is administered from a single console.
- Patch for Windows User's Guide
  BigFix Patch for Windows™ provides Fixlets for Microsoft™ security and non-security patches. Dashboards, wizards, and reports aid you in managing updates for various endpoint devices.
- Patch for AIX User's Guide
  BigFix® for Patch for AIX® provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility, and enforcement to deploy and manage patches to all AIX endpoints.
- Patch for Red Hat Enterprise Linux User's Guide
  BigFix Patch for Red Hat Enterprise Linux provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility, and enforcement to deploy and manage patches to all Red Hat Enterprise Linux endpoints.
  - Overview
    BigFix® Patch for Red Hat Enterprise Linux™ keeps your Linux clients current with the latest updates and service packs.
  - Setup
    Setting up your environment for patch management.
  - Using Patch Management for Red Hat Enterprise Linux
    You can manage Fixlets using dashboards, reports, and wizards. You can deploy, fix, and uninstall Fixlets. You can also view the breakdown of Fixlets available or needed in your deployment.
  - Manage custom repositories
    Use the RHEL Custom Repository Management dashboard to register and manage standard repositories and satellite repositories.
  - Manage YUM transactions
    Manage transactions through the YUM Transaction History dashboard, supports the use of Red Hat Enterprise Linux version 6 and later versions.
  - Checking for YUM package updates
    You can identify YUM package updates that you must install in your deployment by using a task.
  - Using RHSM download plug-ins
    The download plug-in is an executable program that downloads relevant packages directly from the patch vendor. Fixlets use an internal protocol to communicate with the download plug-in to download files. These Fixlets are based on updates made by the vendor.
  - Using the RHSM download cacher
    Use the RHSM download cacher to download and cache x86, x86_64, S390x, ppc64le, ppc64 Red Hat patches in air-gapped environments.
  - Multiple-Package Baseline Installation
    BigFix Patch provides a solution to combine the installation of updates for multiple packages in a baseline into a single task, which can reduce the execution time of the baseline.
  - Frequently asked questions
    The questions and answers in the section can help you to better understand Patch for Red Hat Enterprise Linux.
  - Troubleshooting
    You can try several ways to troubleshoot Patch for Red Hat Enterprise Linux™. This section also has references that are specific to the RHSM enhancements.
    - Reference logs for troubleshooting RHSM enhancements
      Use the reference logs for troubleshooting RHSM enhancements.
    - RHSM troubleshooting checklist
      See the checklist to troubleshoot RHSM.
- Patch for CentOS Linux User's Guide
  BigFix® Patch for CentOS Linux™ provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all CentOs endpoints.
- Patch for Amazon Linux User's Guide
  BigFix® Patch for Amazon Linux™ provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Amazon Linux endpoints.
- Patch for SUSE Linux Enterprise User's Guide
  BigFix Patch for SUSE Linux Enterprise provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all SUSE Linux endpoints.
- Patch for Ubuntu User's Guide
  BigFix Patch for Ubuntu provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Ubuntu endpoints.
- Patch for Oracle Linux User's Guide
  BigFix® Patches for Oracle Linux provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Oracle Linux endpoints.
- Patch for Solaris User's Guide
  BigFix Patch for Solaris provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Solaris endpoints.
- Patch for HP-UX User's Guide
  BigFix® for Patch for HP-UX provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all HP-UX endpoints.
- Patch for Mac OS X User's Guide
  BigFix® for Patch for Mac OS X provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Mac OS X endpoints.
- Patch for Debian User's Guide
  BigFix Patch for Debian provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Debian endpoints.
- Patch for VMware ESXi User's Guide
  BigFix Patch for VMware ESXi provides you unified, near real-time visibility to manage patches to all VMware ESXi endpoints from a single console.
- Patch for Raspbian User's Guide
  BigFix Patch for Raspbian provides Fixlets that you use to manage the latest updates and service packs that Raspberry Pi releases. These Fixlets are available through the Patches for Raspbian sites.
- Patch for Rocky Linux User's Guide
  BigFix Patch for Rocky Linux provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches to all Rocky Linux endpoints.
- Patch for Virtual Endpoint Manager User's Guide
  BigFix® for Virtual Endpoint Manager provides an automated, simplified patching process that is administered from a single console. It gives you unified, near real-time visibility and enforcement to deploy and manage patches in a virtual environment.
- Updates for Middleware Applications
  Middleware patching is an important process for organizations to ensure their systems are secure and up to date. By applying the appropriate patches and security updates, organizations can minimize the risk of malicious attacks and potential data loss. BigFix users can enjoy unified patch management by using a single platform for deploying database and middleware patches.
- Supersedence for Non-Windows
  This topic describes how supersedence works in Patch.

Reference logs for troubleshooting RHSM enhancements

Use the reference logs for troubleshooting RHSM enhancements.

Download plug-in log and configuration files

Enhanced logging with clearer error reporting and error handling to improve troubleshooting.

RHSMPlugin.log

Lists the results of the downloads related to the execution of the RHSM download plug-in. The amount of information depends on the logging level.

The log can be found in the following locations:

On Windows systems: %PROGRAM FILES%\BigFix Enterprise\BES Server\DownloadPlugins\RHSMProtocol
On Linux systems: /var/opt/BESServer/DownloadPlugins/RHSMProtocol

Note: Due to a no hash download limitation, some errors which are not relevant to your deployment might display in the log.

RHSMDownloadCacher.log

Displays the results of the entitlement certificate access check to Red Hat repositories that BigFix supports.

On Windows systems: %PROGRAM FILES%\BigFix Enterprise\BES Server\DownloadPlugins\RHSMProtocol
On Linux systems: /var/opt/BESServer/DownloadPlugins/RHSMProtocol

Note: Due to a no hash download limitation, some errors which are not relevant to your deployment might display in the log.

You can set logging levels for RHSMDownloadCacher.log. For more information, see Using the RHSM download cacher.

plugin.ini

The RHSM configuration log can be found in the following location: <BES Server install location>\DownloadPlugins\RHSMProtocol\plugin.ini.

On Windows systems, the file is in the BigFix server installation directory. For example, %PROGRAM FILES%\BigFix Enterprise\BES Server\DownloadPlugins\ RHSMProtocol.
On Linux systems, the file is in the root directory tree occupied by the download plug-in. For example, /var/opt/BESServer/DownloadPlugins/RHSMProtocol.

To retrieve information that can be used for troubleshooting issues, update the logger level value to DEBUG.

Client log file

The following log file can be found in the client folder in the directory /var/opt/BESClient/EDRDeployData.

EDR_DeploymentResults.txt: Lists the results of the EDR deployment and the Yum output.