Give us feedback

The BigFix Inventory development team is open to any kind of feedback that can help improve our application and better tailor it to your needs. You can leave your comments or ask questions through several channels.

Use for: quick problem solving
If you are not necessarily looking to give us feedback, but rather need a quick solution to your problem, visit our forum and check whether we already helped in a similar situation. If you cannot find a solution, describe the problem and get help from other experienced users or our team, which constantly monitors the submitted posts. This is not an official, but a very quick way to get support.
Service Request (PMR)
Use for: defects and problems, official support channel
Service Requests, or PMRs, are an official way of communicating with our support teams. Day and night, in Americas, Europe, or Asia, there is always someone who will find a solution to your problem, regardless of how complicated it may seem.
Use for: ideas for enhancements and new functions
RFE, or Request for Enhancement, is a way to submit an idea for a new function in BigFix Inventory.