CRWAD5409 E

Message: Cannot connect to glass box server {0} due to: Glass box agent rules version {1} older than glass box client rules version {2}

Explanation: The glass box rules are not up to date.

User response:
  1. Go to AppScan > Help > Check for Updates.
    • If a download is available, it will be automatically downloaded to your machine and installed.
    • If a download is not available, check Fix Central for the latest version and install it.
  2. To update the agent rules on the server, open Tools > GB Agent Management, double-click on the server you need, and in the dialog box that opens, click Update Rules.
  3. Restart the application server, for the change to take effect.