Verifying the agent service and alerting service installation

During installation, two services were installed: the Agent Service and the Alert Service. You need to ensure that these services have been installed and are started. If the agent service is not started, any jobs that users create will not be picked up and run by the Server. If the alerting service is not started, any alerts that have been configured for users will not be issued. Make sure that only one instance of the alerting service is installed; otherwise, duplicate notifications might be sent out.

About this task

If you installed Server components on different machines, you must verify that the services are started on each one.


  1. Using the Control Panel or the Start Menu, select Administrative Tools > Services.
  2. In the list of services, select Agent Service. If the service was properly installed and started, a Started status will be displayed in the Status column. If this is not the case, you can start the service by right-clicking the service name and selecting Start.
  3. Repeat Step 2 for the Alert Service.