UI Capture tracking

If you are using the UI Capture solution to track events in the client interface, you can create events to capture and record these actions for reporting. Since the data that is submitted to Discover from the client interface is different from the data that is submitted through standard browser capture, you might be required to create special events for these actions and, if desired, other events to normalize them to your standard reporting data.

  • When creating events from UI Capture data, verify that your events are configured to match on the Last Match Per Hit value.
  • The value of these events can be used to populate dimensions.
  • Particularly for form fields, UI Capture can be instrumental in identifying areas of customer struggle, allowing you to redesign the sequence of fields or remove unused or confusing fields.