Upgrading Unica Discover Session Archiving from a previous version

If you do not have Session Archiving application, install the 12.1.1 version and upgrade it to the 12.1.3 version. If you have already installed the Session Archiving application, upgrade it to version 12.1.3.

About this task

Note:
  • If Session Archiving is set-up in a single server environment, you can run the upgrade installer only once.
  • If Session Archving is set up in a distributed environment, you must run the upgrade installer on the server containing the Discover setup first and then upgrade the server containing the Session Archiving setup.

To upgrade Session Archiving, complete the following steps:

Procedure

  1. Before starting the upgrade, ensure that you stop all services that related to Session Archiving. In a single-server environment, ensure that you stop all services related to Discover as well. Additionally, complete the following steps as a workaround, before upgrading Session Archiving:
    1. Ensure that the portal is running and all other services are running.
    2. Access the location <Install Path>/DataExtractor/, copy the file ScheduleList.bin and paste it to a new folder in a different location.
  2. Download the latest Discover software installer ZIP file.
  3. Extract the installer ZIP file to an appropriate location.
  4. Open the folder containing the extracted ZIP file as mentioned in Step 3.
  5. Right click the file DCSetup.exe and select Run.
    The Unica Discover Version: 12.1.3 upgrader screen appears.
  6. Perform the following steps in the Install Wizard screens:
    1. On the Welcome dialog, click Next.
      An install/reinstall confirmation dialog appears.
    2. Click Yes.
      The License Agreement dialog appears.
    3. Select I accept the terms in the license agreement and click Next.
      The Installation Info dialog appears showing the existing version number and the new version number. It also displays the components being installed.
    4. Click Next.
      The Ready to Install the Program dialog appears.
    5. Click Install.
      The installation/upgrade begins and upon successful completion, the Installation Wizard Completed dialog appears.
    6. Click Finish.
      A dialog appears indicating that you must restart the system for the changes to apply. Click Yes to restart the system or click No to restart later.
  7. After completing the upgrade, start all the services.
  8. Access the location <Install Path>/DataExtractor/ and replace the existing ScheduleList.bin file with the backed up file as mentioned in Step 1-b.
  9. Access the portal to confirm if the scheduled tasks are restored.