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Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
Unica Discover Administration Manual
Managing User Agents
Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
Overview of User Agents in Discover
The term user agent identifies a broad class of entities that can communicate with web servers across the Internet. This broad class includes desktop browsers, bots, and mobile devices, among others.
How user agent information is stored
When a match is found for the user agent string that is submitted by the client, the following information is inserted into the [ExtendedUserAgent] section of the request.
TLT_TRAFFIC_TYPE request variable
As part of its processing, the Discover Reference session agent inserts the TLT_TRAFFIC_TYPE request variable.

Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
- Unica Discover Administration Manual
  - Discover Admin Overview
    This section is an overview to the Discover system and its components.
  - Discover System Monitoring
    Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
  - Portal Management
    This section contains administration topics for managing the Discover Portal and features available through it.
  - Discover Management System
    The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
  - Database Administration
    The Unica Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
  - Report Access Permissions
    Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
  - Managing User Agents
    Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
    - Overview of User Agents in Discover
      The term user agent identifies a broad class of entities that can communicate with web servers across the Internet. This broad class includes desktop browsers, bots, and mobile devices, among others.
      - How user agent information is tracked
        Discover uses a four step process to handle user agents
      - User agent strings by client type
        Depending on the type of client device that is used by the visitor to experience your web application, its user agent information might be forwarded in a different manner for verification by the listed public standard.
      - How user agent information is stored
        When a match is found for the user agent string that is submitted by the client, the following information is inserted into the [ExtendedUserAgent] section of the request.
        Common values
        There are several values that are populated for a matched user agent.
        TLT_TRAFFIC_TYPE request variable
        As part of its processing, the Discover Reference session agent inserts the TLT_TRAFFIC_TYPE request variable.
        Mobile Web sessions
        If TLT_TRAFFIC_TYPE=MOBILE, then these fields can be inserted and populated for the Mobile Web user agent:
        User Agents and Mobile native app sessions
        User agent information for a mobile native application is submitted at the discretion of the application developer. To enable normalized user agent information, each Discover client framework submits a specific header, which enables detection of user agent information.
    - Enabling extended user agent detection
      Before you extend user agent detection, you must configure the Discover Reference session agent to enable extended user agent parsing. When enabled, captured user agent information is posted into the request in the [ExtendedUserAgent] section by the Discover Reference session agent.
    - Mobile User Agents and bots
      Discover provides mechanisms for monitoring traffic from mobile devices and from robots.
    - Public Standards
      Discover uses two publicly maintained standards to monitor user agents. These standards are individual files that contain all known user agents and mobile devices.
    - User Agent Tools
      To facilitate easy management of configuration files, Discover provides a set of external tools for converting the files to a format that Discover can use and for reviewing the uploaded files.
    - User Agent Events
      You can monitor and report on the user agents that visit your site. Discover provides a set of default data objects that you can enable and use to develop the events that are required to meet your reporting needs.
    - Tutorial
      Discover has a tutorial that provides more information on how user agent information is used within Discover, including steps to configure event objects to track user agent information.
  - Configuring User Agent Detection
    This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the Unica Discover platform.
  - Configuring User Agent Events
    To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
  - User Agent Tools
    These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
  - bot Detection
    Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
  - Discover Reference Information
    Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
  - Integrating Unica Discover and Unica Journey
    Unica Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
  - Integrating Unica Discover and Unica Interact
    Unica Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
  - Selective Deletion
    You can delete sessions and session fragments from the Unica Discover system with the Selective Deletion tool.
  - ELK Configurations
    Before configuring ELK on Unica Discover, there are some prerequisites:
- Unica Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide

TLT_TRAFFIC_TYPE request variable

As part of its processing, the Discover Reference session agent inserts the TLT_TRAFFIC_TYPE request variable.

This example shows a TLT_TRAFFIC_TYPE request variable:


TLT_TRAFFIC_TYPE=BOT

These values populate the Traffic Type dimension that is provided by Discover.

See "Manage Events - Dimensions Tab" in the Unica Discover Event Manager Manual.

Special Values

For the following values for TLT_TRAFFIC_TYPE, extra request variables might be inserted.

Value

Description

MOBILE

TLT_TRAFFIC_TYPE=MOBILE indicates a session that is gathered from a mobile web browser through Unica Discover UI SDK.

See Mobile Web sessions below.

MOBILE_APP

TLT_TRAFFIC_TYPE=MOBILE_APP indicates a session that is gathered from a mobile native application that is monitored by one of the Discover client frameworks.

See User Agents and Mobile native app sessions.

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