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Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
HCL Discover Administration Manual
Discover Management System
The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
Manage Services Tabs
Manage Services Advanced Tab
This section describes the advanced settings for Manage Services.
Export Manage Services Config Summary
The Export Config Summary feature creates an .xml file containing all current components and configurations, which can be used to document the initial configuration of the Discover software. This configuration file may also be requested by Discover Customer Support to assist with troubleshooting.

Administration
Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
- HCL Discover Administration Manual
  - Discover Admin Overview
    This section is an overview to the Discover system and its components.
  - Discover System Monitoring
    Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
  - Portal Management
    This section contains administration topics for managing the Discover Portal and features available through it.
  - Discover Management System
    The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
    - Overview of Manage Services
      Manage Services consists of a master server (normally the Portal server) and multiple slave servers, which are all other servers running Discover software, with the exception of Network Capture. The Manage Services master server communicates configuration information to the appropriate slave servers. Each slave then updates the appropriate configuration file or registry.
    - Manage Services Tabs
      - Manage Services WorldView Tab
        The Manage Services WorldView tab provides a top-down perspective on the servers, components, and configurations that the Discover Management System manages in your Discover environment. Through the WorldView tab, you can edit, copy, assign, and review the history of all configurations currently managed by Manage Services.
      - Manage Services Jobs Tab
        This section describes how to use the Jobs tab to add, view, or cancel scheduled jobs for various Manage Services tasks.
      - Manage Services Pipeline Status Tab
        This chapter describes how to use the Pipeline Status tab to monitor Discover capture and Transport Service pipelines.
      - Manage Services Advanced Tab
        This section describes the advanced settings for Manage Services.
        Overview
        Through the Advanced tab, you can import and export Manage Services configurations and config summaries. Additionally, you can execute an auto-discovery operation, which scans Manage Services servers to discover new components and configurations that can be managed through Manage Services.
        Backup/Restore
        Through the Manage Services Advanced tab, you can perform full backups of the Manage Services datastore. If needed, backups can be restored to the Manage Services environment.
        Export Manage Services Config Summary
        The Export Config Summary feature creates an .xml file containing all current components and configurations, which can be used to document the initial configuration of the Discover software. This configuration file may also be requested by Discover Customer Support to assist with troubleshooting.
        Discovery
        Manage Services can be instructed to scan the Discover environment for new components and configurations. When a discovery is executed, the Discover Management System examines all registered Discover servers and compares their configurations to the known Manage Services data, making additions, subtractions, and changes as needed.
        File Management
        In some enterprise environments, access to Discover servers may not be available universally. A Discover administrator can use the Get File and Put File commands to retrieve and write files to specific servers without having direct server access.
        Start Manage Services cleanup
        The Start Manage Services Cleanup button will help the user carry out cleanup on all running Discover Management Servers.
    - Manage Services Pipeline Editor
      This section describes how to use the Manage Services Pipeline Editor to create or edit the pipelines for the current server.
  - Database Administration
    The HCL Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
  - Report Access Permissions
    Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
  - Managing User Agents
    Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
  - Configuring User Agent Detection
    This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the HCL Discover platform.
  - Configuring User Agent Events
    To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
  - User Agent Tools
    These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
  - bot Detection
    Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
  - Discover Reference Information
    Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
  - Integrating HCL Discover and Unica Journey
    HCL Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
  - Integrating HCL Discover and Unica Interact
    HCL Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
  - Selective Deletion
    You can delete sessions and session fragments from the HCL Discover system with the Selective Deletion tool.
  - Using the ArchiveConfig utility
    Run the ArchiveConfig utility to configure and execute Selective Archiving.
  - ELK Configurations
    Before configuring ELK on HCL Discover, there are some prerequisites:
  - Securing Interprocess Communication
    Discover 12.1.8 and above supports the use of a new SSL certificate based mechanism for securing all inter-process communication between the Discover servers. This is important in a distributed environment with multiple servers, as the components of Discover communicate with each other over the network, using a variety of ports.
- HCL Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide

Export Manage Services Config Summary

The Export Config Summary feature creates an .xml file containing all current components and configurations, which can be used to document the initial configuration of the Discover software. This configuration file may also be requested by Discover Customer Support to assist with troubleshooting.

About this task

To create a Config Summary Export file

Procedure

Click Export Config Summary.
Click Save and browse to the directory where you wish to save the exported file.
The .xml file is saved in the selected location.

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