Known Issues

The following are the Known Issues in the 12.1.11 version of Unica Discover:

Table 1. Known Issues in 12.1.11
Issue ID Description
HMA-363914 UAParser changes around event addition and Dimension modifications do not get updated automatically.

Workaround: Apply the changes using the batch file provided in the Discover Upgrader ZIP file. The instructions are available in the Readme file.
HMA-360066 Server entry is not getting deleted even after being deleted from DMS options.

Workaround:

Manually delete the required server entries from:

  • the registry
  • the ArchiveConfig.exe from the Discover root folder
HMA-354816 In Session Archiving Server, for the Archive task feature, the following error appears for Extended log:
Trim Archive: 'errorMsg="File not Found"'
HMA-354699 In Selective Archive Search server, Jobs are not being displayed in the Job queue, even if you have scheduled multiple Jobs.
HMA-353203 Event tester, intermittently, shows all 0s (zeros).
HMA-347705 In Report Builder, if you select the Report Type as "Card" and export the report, you will see data issues on all formats of exported file type.
HMA-346391 If you take snapshots for an HTML 5 site using a browser snapshot extension, you will see the following issues with metrics under various analytics:
  • Link Analytics

    The message No data available appears for the following metrics:

    • Avg hover time
    • Avg hover to click time
  • Comparison Analytics

    Portal UI is stuck in loading mode for the following metrics:

    • Avg hover time
    • Avg hover to click time

    Filter or Segment field does not work.

  • Form, Link, and Heat Map Analytics

    Filter option does not work.

  • Replay screen
    • All earlier mentioned issues are applicable for the Replay screen.
    • Link Analytics data is not visible for all metrics on the displayed page.
  • Some issues with Attention Map Analytics.
HMA-345521 Within the Canister server configuration, the Event Bus configuration option does not appear even if you select the Enable Event Bus checkbox.
HMA-345013 In an Azure cloud environment, on the Portal, CEP custom fields for config link are not visible.

Workaround:

If the CEP fields are not appearing on the UI, update it manually by performing the following steps:
  1. Stop the DMS service.
  2. Navigate to the processor pod
  3. Open the file CEPCustomFields.cfg.
  4. Modify the contents and save the file.
  5. Start the DMS Service.
HMA-337740 Data is not moving in Discover ST1 and Discover ST2 pipelines having StatsLogger and PAStatsLogger respectively.
HMA-334084 For the Docker setup, the Rules feature is missing from Manage Server > Replay Server.

Workaround: Select the master checkbox and Save it to make the Rules button visible.
HMA-334368 Data Export and Session Archiving jobs are lost from the Scheduled Tasks tab.

Workaround: Before upgrade, back up the file ScheduleList.bin from the location <Install Path>/DataExtractor/ and post upgrade restore the file to the same location.
HMA-325998 Multiple issues with NT login, like:
  • Error message is partially displayed.
  • Splash screen is intermittently displayed.
  • NT login user cannot log in to Swagger.
and other issues.
HMA-325839 On the Docker setup, user needs to click Start twice to begin capture on the DNCA web console.
HMA-324329 Some old branding references still exist in Windows logs.
HMA-323783 For non-English locales, all options are not visible under Manage Events.

Workaround: Collapse the left pane to view all the buttons.
HMA-323214 The property Login Page Language (Global) is not working for Scorecard users. If you set the property Login Page Language (Global) to a locale, only the login screen should be translated to the set locale. Currently, after login, all UI screens are translated to the set locale.