Administering HCL Discover involves configuring and integrating the HCL Discover client framework with your web applications or mobile native applications, installing and administering the databases used by HCL Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by HCL Discover to monitor mission-critical metrics of your web application's performance.
The HCL Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
This section provides some overview information on each of the HCL Discover databases.
This section is an overview to the Discover system and its components.
Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
This section contains administration topics for managing the Discover Portal and features available through it.
The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
This page contains information about the authentication methods and login permissions that are required by Discover for accessing the SQL Server databases.
The Discover Data Service manages connections between Discover components and services and the databases they are querying. This service allows database connectivity to be managed as a Windows™-based service for security, reliability, and control.
The system database is required for the configuration and operation of all Portal and Reporting capabilities. It contains all Discover system information that is created through the configuration and use of Discover.
This database contains statistical information about traffic that is captured from monitored customer applications.
The statistics database contains performance information about the HCL Discover system itself. It is used to monitor the systems health and to aid in troubleshooting if an issue arises.
Your Discover databases should be backed up regularly for recovery and performance reasons. Without valid backups, Discover may be unable to recover customer data in the event of a system failure or data corruption.
If you are experiencing an access or performance-related issue with your installed Discover SQL database, review the troubleshooting tips in this section, which may help to resolve your issue.
Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the HCL Discover platform.
To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
[ExtendedUserAgent]
These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
HCL Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
HCL Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
You can delete sessions and session fragments from the HCL Discover system with the Selective Deletion tool.
Run the ArchiveConfig utility to configure and execute Selective Archiving.
Before configuring ELK on HCL Discover, there are some prerequisites:
Discover 12.1.8 and above supports the use of a new SSL certificate based mechanism for securing all inter-process communication between the Discover servers. This is important in a distributed environment with multiple servers, as the components of Discover communicate with each other over the network, using a variety of ports.