Prerequisites

Before you install a Unica product, you must ensure that your computer complies with all the prerequisite software and hardware.

System requirements

For information about system requirements, see the Recommended Software Environments and Minimum System Requirements guide.

Network domain requirements

The Unica products that are installed as a suite must be installed on the same network domain to comply with the browser restrictions that are designed to limit the security risks that can occur with cross-site scripting.

JVM requirements

Unica applications within a suite must be deployed on a dedicated Java™ virtual machine (JVM). You can deploy Unica Segment Central on a dedicated JVM, or you can deploy it in the same JVM of Unica Platform and Unica Campaign.

Knowledge requirements

To install Unica products, you must have a thorough knowledge of the environment in which the products are installed. This knowledge includes knowledge about operating systems, databases, and web application servers.

Internet browser settings

Make sure that your internet browser complies with the following settings:
  • The browser must not cache web pages.
  • The browser must not block pop-up windows.

Access permissions

Verify that you have the following network permissions to complete the installation tasks:
  • Administration access for all necessary databases
    Note: Administrator must have CREATE, SELECT, INSERT, UPDATE, DELETE, and DROP rights for both tables and views.
  • Read and write access to the relevant directory and sub-directories for the operating system account that you use to run the web application server and Unica components
  • Write permission for all files that you must edit
  • Write permission for all directories where you must save a file, such as the installation directory and backup directory if you are upgrading
  • Appropriate read, write, and execute permissions to run the installer
Verify that you have the administrative password for your web application server. For UNIX™, all installer files for products must have full permissions, for example, rwxr-xr-x. The following additional permissions are necessary for UNIX™:
  • The user account that installs Segment Central and Unica Platform must be a member of the same group. This user account must have a valid home directory and have write permissions for that directory.
  • All installer files for HCL Marketing Software products must have full permissions, for example, rwxr-xr-x.

JAVA_HOME environment variable

If a JAVA_HOME environment variable is defined on the computer where you install a Unica product, verify that the variable points to a supported version of JRE. For information about system requirements, see the Recommended Software Environments and Minimum System Requirements guide.

If the JAVA_HOME environment variable points to an incorrect JRE, you must clear the JAVA_HOME variable before you run the Unica installers.

You can clear the JAVA_HOME environment variable by using one of the following methods:
  • Windows™: In a command window, enter set JAVA_HOME= (leave empty) and press Enter.
  • UNIX™: In the terminal, enter export JAVA_HOME= (leave empty) and press Enter.

The Unica installer installs a JRE in the top-level directory for the Unica installation. Individual Unica application installers do not install a JRE. Instead, they point to the location of the JRE that is installed by the Unica installer. You can reset the environment variable after all installations are complete.

For more information about the supported JRE, see the Recommended Software Environments and Minimum System Requirements guide.