Deliver | partitions | partition[n] | responseContactTracker

Properties in this category specify behavior for the Response and Contact Tracker (RCT). The RCT retrieves and processes data for email contacts, email delivery, and recipient responses, such as link clicks and opens.

pauseCustomerPremisesTracking

Description

Deliver stores contact and response data in a queue in HCL Unica hosted services. This property allows you to instruct the RCT to temporarily stop retrieving data from HCL Unica hosted services. When you resume tracking, the RCT downloads the accumulated data.

Default value

False

Valid Values

True | False

waitTimeToCheckForDataAvailability

Description

The RCT periodically checks for new data regarding email contacts or recipient responses. This property allows you to specify how often, in seconds, the RCT checks for new data in HCL Unica hosted services. The default value is 300 seconds, or every 5 minutes.

Default value

300

Valid Values

Any integer greater than 1.

perfLogInterval

Description

This property allows you to specify how often the RCT logs performance statistics to a log file. The value you enter determines the number of batches between log entries.

Default value

10

Valid Values

An integer greater than 0.

enableSeparatePartialResponseDataTracking

Description

This property determines if Deliver forwards partial email response data to the tracking tables in your local Deliver installation.

Deliver requires the Mailing Instance ID and Message Sequence Number to properly attribute email responses. When you enable separate partial response data tracking, Deliver places the incomplete responses in separate local tracking tables where you can review them or perform additional processing.

Default value

True

Valid Values

True | False

enableExecutionHistoryDataTracking

Description

This property controls whether you can download additional mailing execution history data from HCL Unica.

By default, this property is set to False, to prevent download of additional data. When you set this property to True, you can download data about mailing runs that is not ordinarily entered to the Deliver system tables. You can use this supplementary information to help automate mailing and database management.

This property is hidden by default. You can display this configuration property in your local HCL Unica installation by running the switch_config_visibility.bat script, located in the Deliver\tools directory.

Access to mailing execution history data is available by request from Unica. To request access to additional mailing execution history data, contact Unica Deliver Services team via HCL technical support.

Default value
False
Valid Values

True | False