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HCL Marketing Operations Upgrade Guide
An upgrade of Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM® SPSS® Modeler Advantage Enterprise Marketing Management Edition is complete when you upgrade, configure, and deployupgrade and configure Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition. The Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition Upgrade Guide provides detailed information about upgrading, configuring, and deployingupgrading and configuring Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM SPSS Modeler Advantage Enterprise Marketing Management Edition.
Upgrading Marketing Operations
To upgrade Marketing Operations, you back up your existing installation, ensure that Marketing Platform is upgraded and running, run the installer, restore any trigger procedures, deploy the upgraded applications, and then run some post-deployment processes.
Running the installer and updating the configuration properties
Before you run the installer, ensure that you have the appropriate database connection information for both the Marketing Platform database and the Marketing Operations database.

Running the installer and updating the configuration properties

Before you run the installer, ensure that you have the appropriate database connection information for both the Marketing Platform database and the Marketing Operations database.

About this task

Complete the following steps to run the installer and update configuration properties:

Procedure

Run the HCL® installer and specify your existing installation directory as the installation directory to use. For more information, see How the installers work.
The installer detects that you have an earlier version installed and runs in upgrade mode.
Follow the instructions in the installation wizard.
Note: Note that the installer can upgrade the database automatically. If your company policy does not permit you to use this feature, select the Manual database setup option and then run the scripts manually after installing the software and before deploying the web application.
When the installer finishes, log in to the upgraded Marketing Platform application. Select Settings > Configuration. Review the properties in the Marketing Operations categories and set or change any parameters that are new for the current version of Marketing Operations.