New features and changes in version 12.1.5
In Unica Journey 12.1.5, we have introduced some new features, and we have made changes to some existing features or functionality.
- Interactive WhatsApp support along with multiple branches
support in Engagement split
Journey supports WhatsApp conversational messaging via Deliver. In Journey we need some way to check if this is normal communication or two way. Depending on that the Engagement split control will have the options to check for the replies of this communication.
- Journey support backward loop
As a marketer when a user is on draft Journey canvas user should able to configure Loop. Depending on decision or Engagement split coditions user should able to do send email and other activities in Journey in loop for fixed number of times.
- Take user out of Published Journey
Marketer will be able to stop audiences matching a specified condition in a particular journey.
Customers can use this feature to stop the Journey for certain audiences.
This feature is accessible from the Journey Canvas. Use the Stop Audience feature to create rules that stops certain audiences matching the rule.