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Administrator's Guide
Unica Journey integrations
Unica Deliver integration
To integrate Unica Deliver with Unica Journey, you must make the following configurations inUnica Platform.

Administrator's Guide
- An Introduction to Unica Journey
  Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.
- Unica Journey integrations
  - An Introduction to Unica Deliver
    Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
  - Unica Deliver integration
    To integrate Unica Deliver with Unica Journey, you must make the following configurations inUnica Platform.
  - Kafka integration
    You must configure Kafka in Unica Platform for the Journey node.
  - Kafka Replication to Partition
- Process of Starting and Stopping Journey
- Journey user roles and permissions
  Before you begin using Unica Journey, you should assign roles and permissions to users.
- Journey interaction logging
  Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:
- Journey logging
  In Journey version 12.1.2 and earlier, the property JOURNEY_LOGGING, in the journey_master_config.properties file, was only used for tracing the audience.
- Journey Records Validation
  When records enter a Journey, users can set validation on the records.
- Journey GDPR
- Kafka authentication using SSL
- Configure Web Application servers Tomcat for SSL
  On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.
- Mailchimp Configuration
  Configuration of Mailchimp as external source with Journey.
- Settings
  Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.

Unica Deliver integration

To integrate Unica Deliver with Unica Journey, you must make the following configurations inUnica Platform.

Procedure

In Unica Platform, navigate to Settings > Configuration.
The Configuration categories page appears.
Select Journey.
The Settings for 'Journey' page appears.
Select Edit settings.
The (Journey) page appears.
Perform the following steps:
1. For the Deliver_Configured field, select Yes.
2. Click Save changes.
In the expanded Journey node, select Deliver_Configurations.
The Settings for 'Deliver_Configurations' page appears.
Select Edit settings.
The (Deliver_Configurations) page appears.
Perform the following steps:
1. Provide values for the following fields:
  - Deliver_URL: The URL cofigured for Deliver.
    Note:
    
    User needs to update the TMS URL in Journey configuration. Update the TMS url as SOAP TMS url is not supported, only REST url is supported. Navigate to Platform > Settings > Configuration > Journey > Deliver_URL.
  - Deliver_Partition: The partition in which the credentials to access the Deliver_URL is stored.
  - If Journey having any deliver touchpoint configured, User needs to pause and republish the Journey, then only audiences start processing
2. Click Save changes.

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