Decision process

The Decision process is the workhorse of the interactive flowchart. The Decision process divides the cells that are passed into the process into new cells that are based on configurable criteria. Each new cell creates a branch, like a decision tree.

An interactive flowchart can contain as many Decision processes as necessary. For example, the first Decision process in an interactive flowchart might create the cells HighValue, MediumValue, and LowValue. You can then have three more Decision processes, one for each of the first segments to divided them into more refined segments, for example FrequentShopper, Shopper, and RareShopper.

When an interactive flowchart runs on the runtime server, only one customer at a time goes through the flowchart. If a branch is empty, the runtime environment does not process that branch nor its child branches.

The Decision process can take input only from a process that creates cells, such as an Interaction, Decision, Sample, or Select process.

Configuring the Decision process is a two-step process. First, you must select the input cells, second, you must configure the branches.