Service tuning

Unica Interact has several services that manage database reads and writes by various components of Unica Interact, for example, the built-in learning module and the contact and response history module.

Set threshold for each of the services (under Interact > services > service name > cache > threshold) to appropriate values based on the number of operations per second and the time for each insert to database. For example, if the system throughput requirements are 500 transactions per second and each transaction has 2 log contact calls, then the contactHist threshold should be set to a value based on the average time to write a batch and 1000 log contacts per second.