Adding visitor interaction points to your touchpoint interactive channel

Use this task to add a place for the visitor to interact with your touchpoint. Use the Add interaction points icon on the Interaction points tab of the Interactive channel window to add an interaction point.

About this task

You can edit an interaction point by clicking the name of the interaction point on the Interaction points tab.

You can move an interaction point to another zone after it is created by selecting the check box next to the interaction point and clicking the Move to icon.

You can delete an interaction point by selecting the check box next to the interaction point and clicking Delete.

Procedure

  1. Click Add interaction points on the Interaction points tab.

    The Add/edit interaction point dialog is displayed.

  2. Enter a Name for the interaction point.
  3. Select a Zone.
  4. Enter the Default string to return.
  5. Enter a Description for the interaction point.

    This description displays on the Interaction points tab.

  6. Click Save and return to go back to the Interaction points tab or Save and add another to continue adding interaction points.