Interact List process box

The Interact List process box is a batch flowchart process that is available only when Unica Interact is installed on your Unica Campaign server.

Use the Interact List process box on a batch flowchart to determine the offers that are served to customers by the Unica Interact runtime server, including the following choices:

  • Offer suppression at an individual level (a "black list")
  • Offer assignment at an individual level (a "white list," or score override)
  • Offer assignment at an audience level (global, or default, offers)
  • Offer assignment by custom SQL query

The runtime server has access to the output from this process when you deploy the interactive campaign. A batch flowchart might contain multiple instances of the Interact List process box. When you are using Interact List process box in a batch flowchart, and using multiple server groups with different production data sources that are pointing to different production database, you have to export the tables to all the production database that is configured in all the server groups. However, if the Interact list process box exports or creates the table to only one production database of one server group, then the deployment of interactive channel fails on other server group in which the table was not exported or created.

When you are working with the Interact List process, you must be familiar with the following concepts:

Tasks that you can complete from this page: