Known issues

The following table lists issues in Unica Interact 12.1.3.

Issue ID Description
HMA-338387 For version 12.1.3, the copyright year is incorrect in the Fed Response File ResponseFiles.tar.gz.
HMA-338288

The list of Gateway Groups may not get refreshed after some changes.

Workaround: Navigate to another tab and navigate back.

HMA-337982

Personalization Playback graph data is not loading for 7, 30, and 365 days filters.

Workaround: Switch to other supported browsers or use a custom date range.

HMA-337853

Bulk update does not work properly after bulk copy.

Workaround: Save the strategy after each bulk operation.

HMA-337591 Blank strategy page renders when the number of offers are greater than 10,000.
HMA-336165 Extreme slowness when accessing status or changing status for Strategy when the number of offers are greater than 10,000.
HMA-334468 InteractDT upgrade fails.

Workaround

  1. Go to <Install_Home>/Interact/interactDT/ddl/upgrade directory. If it is an unicode setup, then you require to update aci_systab_upgrd_db2.Sql script located under <Install_Home>/Interact/interactDT/ddl/upgrade/Unicode folder.
  2. Open aci_systab_upgrd_db2.sql file and locate the following SQLs.

    ALTER TABLE UACI_EvtPtnItmDep ADD CONSTRAINT iEvtPtnItmDep_FK1 FOREIGN KEY (PatternItemID) references UACI_EventPatternItem(ItemID);

    ALTER TABLE UACI_EvtPtnItmDep ADD CONSTRAINT iEvtPtnItmDep_FK2 FOREIGN KEY (DependedItemID) references UACI_EventPatternItem(ItemID);

    CALL sysproc.admin_cmd('REORG TABLE UACI_EventPatternItem');

  3. Move CALL sysproc.admin_cmd('REORG TABLE UACI_EventPatternItem') above the alter statements.
HMA-334379 In trigger message eligibility conditions, operators used for Integer Session variables on base setup (Unica version prior to 12.1.2) is not getting reflected.
HMA-329365 The following error occurs while upgrading the design time MariaDB database from 12.1.

"ERROR upgradeTool.ACMigSysDBUpgradeTask [] - SQL execution failed: (conn=1771631) Unknown column 'Name' in 'uaci_smartrule'"Solution: verify a column "RuleName" exists and column "Name" does not in the table UACI_SmartRule.

You can ignore this error.
HMA-327384 IE-11: Rows on FlexOffers get refreshed one by one when scrolled up down or edited advanced option for a particular row.
HMA-327191

For the Safari browser, the right side grid on the event pattern popup window may be distorted after some series of operations.

Workaround: Close the popup window and reopen it.

HMA-327028 Websphere 8.5.5 - GDPR API returnZip functionality creates corrupted or blank zip file to return the generated SQL scripts.

Workaround:

Set the returnZip flag to false, which makes the API to return SQL statements in a JSON format embedded in the response.

HMA-325763

An error occurs on Trigger message tab of Interactive channel, when the users configure Journey Outbound Channel on version 12.1 under Affinium| Campaign|partitions|partition1|Interact|outboundChannels.

Workaround:

Delete the previously created outbound channels and create newchannels with the same name. Mappings can be done from the user interface on the Gateway tab of Strategy.

HMA-324587 EPETLReport: For EventPattern ETL report for New EP, SQL exception occurs while processing EP State.
HMA-324100 The COM offers for which visibility rules are set and true are still visible in Interact, but with a blank value.
HMA-323938 Syntax check fails when Strng_concat function is used in InteractiveFlowchart with numeric values.
HMA-322890 In the Event Pattern report, the advanced event pattern name is getting truncated for long strings.
HMA-321599On searching Offer or Segment for 'Suppress Offer' and 'Qualify Segment' action, Offer and Segment Folders are displayed.
HMA-311334 When EffectiveDate or ExpirationDate is used in a FlexOffers filter condition, using variables will cause run time error, while using a date constant selected from the datepicker works.
HMA-310853 REST API Swagger: Search criteria condition and multiple attribute sorting is not working from Swagger.
HMA-309271 Unable to create OM by selecting CSV file from Swagger UI.
HMA-306001 On the new Strategy UI, when changing the offer of an existing smart rule, the parameterized offer attributes are reset to their default values as defined in the new offer. In addition, if an offer attribute is used in the eligibility or score predicate, it may become invalid and manual validation and update are required.