Additional Contact types

In Interact, you can use the postEvent method in the Interact API to trigger a contact event. You can also augment the system to allow the postEvent call to record additional custom contact types. All of these contact types must exist in the UA_ContactStatus table in the Campaign system tables. Using specific event parameters to the postEvent method, you can record additional contact types and define whether it is true contact or not. To log additional contact types, you must add the following event parameters:

UACIContactStatusCode - a string representing a contact type code. The value must be a valid entry in the UA_ContactStatus table. To be a valid entry in the UA_ContactStatus you must define all of the columns in the table, including CountsAsContact. Valid values for CountsAsContact are 0 and 1. 0 indicates not as successful contact, 1 indicates as a successful contact.