About contact and response history tracking

You can configure runtime environment to record contact and response history in the Unica Campaign contact and response history tables. The runtime servers store contact and response history in staging tables. The contact and response history module copies this data from the staging tables to Unica Campaign contact and response history tables.

The contact and response history module functions only if you set the Campaign > partitions > partition1 > Interact > interactInstalled and contactAndResponseHistTracking > isEnabled properties on the Configuration page for the design environment to yes.

If you are using the cross-session response tracking module, the contact and response history module is a separate entity.