Before you begin fast upgrade

About this task

Note:

HCL Unica 12.1 products are license based, and user will need to configure required licenses with HCL Unica products to start using them.

HCL Unica v12.1 products require licenses to get started. Users are required to contact HCL Unica Sales team to access the HCL Licensing server. HCL Unica Sales team will provide the access to the required products through the HCL Licensing portal. After getting the access, users can contact the HCL Unica support team to know more on configuring licenses on production or non-production environment..

Read carefully the HCL Unica Licensing Guide to understand how to configure, register license server and follow license consumption.

Procedure

  1. The fast upgrade approach supports the HCL Unica products ( Unica Platform, Unica Campaign, Unica Optimize, Unica Plan, Unica Interact) upgrade 8.6.x version onwards.
  2. While migrating the - Unica Platform, Unica Campaign, Unica Optimize, Unica Plan, Unica Interact - system database from source (the production / test) environment to 12.1.0 ( a clean environment) it is strongly recommended that you check if all the required constraints and indexes are migrated successfully. Any failures in this will cause the fast upgrade to fail.
  3. System tables data migration from source (production / test) environment to 12.1.0 (a clean environment) should be done with help of your DBA.
  4. This upgrade should be executed, verified and tested on the QA environment before executing on the production environment.
  5. Stop v12.1.0 all product application services, Campaign listener, Optimize listener or any other running processes before proceeding with fast upgrade.
  6. If you are planning to perform fast upgrade and add new products in the Unica suite including Unica Journey, Unica Centralized Offer Management, etc., you should perform fast upgrade first. After completing the base version upgrade to 12.1, perform a clean installation of these new products.