Installation order for HCL Unica products

When you install or upgrade multiple HCL Unica products, you must install them in a specific order.

The following table provides information about the order that you must follow when you install or upgrade multiple HCL Unica products.
Table 1. Installation or upgrade order for HCL Unica products

Installation or upgrade order for HCL Unica products
For this product or combination: Install or upgrade in this order:

Campaign (with or without Deliver)
  1. Platform
  2. Campaign
Note: Deliver is installed automatically when you install Campaign. However, Deliver is not configured or enabled during the Campaign installation process.
Interact
  1. Platform
  2. Campaign
  3. Interact Design Time environment
  4. Interact Run Time environment
  5. Interact Extreme Scale Server
If you want to install or upgrade the Interact design time environment only, then install or upgrade the Interact design time environment in the following order:
  1. Platform
  2. Campaign
  3. Interact Design Time environment
If you want to install or upgrade the Interact runtime environment only, then install or upgrade the Interact runtime environment in the following order:
  1. Platform
  2. Interact Run Time environment
If you want to install the Interact Extreme Scale Server only, then install the Interact Extreme Scale Server in the following order:
  1. Platform
  2. Interact Run Time environment
  3. Interact Extreme Scale Server
Plan
  1. Platform
  2. Plan
Note: If you are integrating Plan with Campaign, you must also install Campaign. The order of installation for those two products does not matter.
Collaborate
  1. Platform
  2. Campaign
  3. Collaborate
Interact Advanced Patterns
  1. Platform
  2. Campaign
  3. Interact
  4. Interact Advanced Patterns