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Administrator Guide
Unica Collaborate provides marketing organizations with the ability to distribute the execution of centrally managed marketing campaigns throughout the enterprise.
Administrative Settings page
When you select Settings > Collaborate Settings, the Administrative Settings page appears.
Flowchart Runs Monitoring page
You can use the Flowchart Runs Monitoring page to check on the status of flowchart run requests that were sent to Campaign.
Resetting the run status of a queued request
You reset the run status for a queued request to set its status to Failed, which removes it from the Flowchart defective runs pane; it still appears in the Scheduler Jobs pane as a Failed request.

Resetting the run status of a queued request

You reset the run status for a queued request to set its status to Failed, which removes it from the Flowchart defective runs pane; it still appears in the Scheduler Jobs pane as a Failed request.

Procedure

From the Settings menu, select Collaborate Settings.
The Administrative Settings page opens.
Click Flowchart Runs Monitoring.
The Flowchart Runs Monitoring page opens.
In the Flowchart defective runs pane, next to the request with the status of Queued, check Reset Run Status.
Click Save Changes.

Results

The run status is changed from Queued to Failed. The task appears in the Scheduler Jobs pane as a Failed request.