Flowcharts for On-demand Campaigns

For On-demand Campaigns, field marketers typically specify selection criteria made available by the administrator in the On-demand Campaign template.

That selection criteria is sent to the associated List selection flowchart in Campaign and used to select customers from the customer database.

A second flowchart runs the On-demand Campaign that is based on criteria you configure. For example, the On-demand Campaign can have an attribute to indicate whether it should be fulfilled locally or by the corporate office. If it is to be fulfilled locally, the flowchart generates a file that is attached to the On-demand Campaign, and the field marketer can use this file to fulfill the campaign. If it is to be fulfilled by the corporate office, then the results are written to a table that the corporate marketer can use for fulfillment.

While the flowcharts run in Campaign, field marketers can complete all their work through Collaborate. The Flowchart Run tasks in the workflow execute the Campaign flowcharts in the background.

Typically, corporate marketers design and create the flowcharts in Campaign, as well as templates and forms in Collaborate; field marketers work only within Collaborate.