IBM Distributed Marketing documentation and help

IBM® Distributed Marketing provides documentation and help for users, administrators, and developers.

The following table describes the various tasks of Distributed Marketing. The Documentation column contains names of documents where you can find more information about the tasks.

Table 1. Get up and running

This two-columned table describes the Distributed Marketing installation or upgrade tasks in one column, and the corresponding documents in the second column.

Task Documentation

Find out about new features, known issues, and limitations

IBM Distributed Marketing Release Notes

Learn about the structure of the Distributed Marketing system tables

IBM Distributed Marketing System Tables and Data Dictionary

Install or upgrade Distributed Marketing

One of the following guides:
  • IBM Distributed Marketing Installation Guide
  • IBM Distributed Marketing Upgrade Guide
Implement the IBM Cognos® reports provided by IBM Distributed Marketing

IBM Marketing Software Reports Installation and Configuration Guide

The following tables describe administrative tasks in Distributed Marketing. The Documentation column contains names of documents where you can find more information about the tasks.

Table 2. Configure and use Distributed Marketing

This two-columned table describes the Distributed Marketing administrative and user tasks in one column and the corresponding documents in the second column.

Task Documentation
  • Set up and configure the system for users
  • Adjust security settings
  • Map tables, define offer templates and custom attributes
  • Run utilities and perform maintenance
IBM Distributed Marketing Administrator's Guide
  • Create and deploy marketing campaigns
  • Analyze campaign results

IBM Distributed Marketing Corporate Marketer's Guide

IBM Distributed Marketing Field Marketer's Guide

Use REST APIs IBM Distributed Marketing REST APIs

The following tables contain information about online help and obtaining PDFs for Distributed Marketing. The Instructions column describes how to open online help and access documentation for Distributed Marketing.

Table 3. Getting help

This two-columned table contains information about how to start online help and access PDF documentation for the Distributed Marketing. Second column contains instructions for the tasks.

Task Instructions
Open online help
  1. Choose Help > Help for this page to open a context-sensitive help topic.
  2. Click the Show navigation icon in the help window to display the full help.

You must have web access to view context-sensitive online help. Contact IBM Support for more information about accessing and installing IBM Knowledge Center locally for offline documentation.

Obtain PDFs
Use either of the following methods:
  • Choose Help > Product documentation to access Distributed Marketing PDFs.
  • Choose Help > All IBM Marketing Software suite documentation to access all available documentation.
IBM Knowledge Center To access the IBM Knowledge Center, choose Help > Support for this product.
Get support Go to http://www.ibm.com/support to access the IBM Support Portal.