New features

Support for Dynamic content/rule builder in Quick builder
Quick builder now allows users to add dynamic content for images, buttons or links based on rules. Email preview is also enhanced to show content based on evaluated rule.
Support for conversational messaging in Whatsapp
Deliver now supports conversational messages and replies in Whatsapp. All the reply messages from user are associated with last mailing sent to user, if one exists and made available in UCC_WhatsAppReplyMessage Deliver system table. License monitoring has also been updated to exclude counting of referral SMS and WhatsApp messages.
Emoticon on email communication subject
Quick builder now allows users to add emoticons in email subject line. Subject line in final email will show emoticons as supported by target email client.
Allow RCT to work without Kafka
Kafka is now made optional using a configuration flag, so now a customer can run RCT without Kafka if they do not have the required infrastructure support. Without Kafka, RCT will run in single instance mode and process responses sequentially. For faster processing, scaling RCT on multiple instances is recommended by running it with Kafka configured.
Manage opt-out reasons on out of the box preference landing page
Users can now manage opt-out reasons on out of the box preference landing page. They can add new, update or delete existing reasons. Also, a text area for providing custom opt-out reason can be enabled via a toggle selection.
Target users via SMS across multiple countries easily
Deliver now supports single SMS account for targeting users across multiple countries. SMS service provider can manage senderids required for each country.
Adherence to user roles and permissions defined in security policy settings
User roles and permissions defined by admin users are validated when users perform various actions like view, add, edit, delete mailings, execute production or test runs of a mailing.
REST APIs for mailings
Deliver has exposed multiple REST APIs to work with different types of mailings and communication templates. Users can now create, update, list and view details of an email, SMS, push or WhatsApp mailing via APIs. Production or test sends can also be performed via APIs. REST APIs can also be used for working with Transactional messages. Refer to REST API documentation on Message Settings page or product documentation for more details.