Sending push notifications

In Deliver, you can push notifications to a list of selected mobile app users immediately or schedule the push. You can schedule notification delivery to a list of mobile app users at a specified time or after a scheduled flowchart run finishes.

You must complete specific preparations before you begin a push.

  • Preview the communication that is referenced by the push. Confirm that it displays and behaves as expected.
  • Review the recipient list that is referenced by the push. Confirm that the list includes a personalization field that provides the mobile app user ID (Install ID) for each recipient in the list.
  • Confirm the configuration of the delivery parameters for the push.

When you start a notification push, Deliver displays a checklist to confirm that you completed the required preparations. Controls on the Deliver mailing tab that is used to start a production mailing are disabled until you validate that you completed these preparations.