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User Guide
Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
Overview
Reports in Deliver

User Guide
Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
- Unica Deliver overview
  Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
- Selecting email recipients
  If you install and enable Unica Deliver within Campaign, then you can create a list that defines the recipients for a personalized messaging campaign. The list contains the recipient information that is used to address and personalize each message. You create a recipient list by configuring a Deliver process in a Campaign flowchart.
- Personalized messaging
  Unica Deliver provides message composition and personalization features that you can use to design graphically rich messages that deliver a marketing message with content that can automatically change to fit the characteristics of the message recipient.
- About configuring a mailing
  Creating and configuring a Deliver message creates the framework for organizing and running a marketing campaign.
- About testing Deliver mailings
  Testing a messaging allows you to identify and resolve any problems that might exist with your messaging list, verify how the message will appear to each recipient, and address issues that might interfere with efficient transmission and delivery of your communication. For best results, test each Deliver messaging before you use it to send a production messaging.
- Methods for sending personalized email
  To send personalized message to each member of your target audience, you conduct a Deliver messaging. Deliver provides several different ways to perform a messaging run .
- Hosted landing pages for personalized messaging
  Landing pages in Deliver are personalized web pages and online forms hosted by Unica that you can link to personalized marketing messages that you send with Deliver. You create and maintain landing pages using the same composition and personalization features that you use to create personalized messages. You can also configure hosted landing pages as online forms to solicit and accept responses from message recipients.
- The Deliver Message Editor
  Digital marketers construct email, landing pages, WhatsApp messages, and text messages in Unica Deliver in the Deliver Message Editor. Marketers without specific HTML editing experience can create valid, full-featured HTML email and landing pages with the editing and personalization tools in the Message Editor.
- Creating email and landing page templates
  Email and landing page templates are documents that you create outside of the Deliver Message Editor to define the layout of personalized email, hosted landing pages. The design of the template guides the design of the message. To create personalized email, marketers add content to the template by modifying the template or by using editing tools that are provided in the Message Editor.
- Images and Videos
  The Deliver Message Editor provide several ways to insert images and videos into personalized messages. You can add images and videos from the Content Library or add them from external sources when you send each message.
- Creating hyperlinks
  The Deliver Message Editor provides several ways to add links to personalized email messages, and landing pages that are hosted by Unica. Apply link attributes and inline styles to control how the links appear and how the target of the links display. Deliver tracks link clicks and stores the data in the Deliver system tables.
- Previewing email and landing pages
  Use the Preview feature in the Message Editor to see how a personalized message might appear to message recipients. Preview simulates how personalized parts of the Deliver document used to create the email, landing page, SMS, WhatsApp may change according to the personal characteristics of each recipient.
- Publishing email and landing pages
  Publishing the communication in the Deliver Message Editor makes the communication and the resources it contains available for use in a personalized message or landing page. Publishing a communication does not transmit the communication to message recipients or landing page visitors. However, to send a message through Deliver, you must first publish the message in the Message Editor.
- Working with personalization fields
  Personalization fields provide the means to add recipient-specific information from your marketing database to a SMS, email, WhatsApp, push notifications . Personalization fields are also used in rules that control how conditionalized content displays in each personalized message.
- Creating conditional content
  Creating conditional content allows you to vary the content that you display to your target audience according to characteristics defined in personalization fields. In Unica Deliver, you can define two types of conditional content. Simple conditional content, which uses personalization fields in personalization rules, and nested conditional content, which uses personalization fields in Deliver advanced scripting for email.
- Quick Builder
- Using advanced scripts in email
  Deliver provides a template-based scripting language for creating self-contained scripts that provide a way to personalize content in ways that you cannot easily duplicate in the Deliver Message Editor.
- Offers in personalized email
  You can add offers that you define in Unica Campaign to personalized email that you create and send through Unica Deliver. Including offers in your marketing email gives you an opportunity to deliver a timely and targeted call to action to your audience. The system collects the offer responses and makes the data available in the Campaign contact and response history for use in Campaign performance reports.
- Analyzing your mailing results
- Supported JDBC Data Types
  Personalization fields must map to marketing database fields that are configured for a data type that Deliver supports.
- Overview
  - Deliver Message Editor
  - Deliver Settings
    Use the Deliver Settings page to customize specific features.
  - Deliver Personalization Fields
  - Create Constant Personalization Field
  - Personalization Field Properties
  - Policy Settings
    On the Policy Settings page, Deliver administrators designate the email domains that are available to email marketers for use as the From: domain in the email header when the marketers create and configure email communications.
  - Mobile App Keys
    Use the Mobile App Keys page to register a mobile app with Deliver. You must register the app in Deliver so that marketers can use Deliver to send push notifications to the app. You must register each combination of mobile app and mobile operating system separately on the Mobile App Keys page.
  - Add a Mobile App Key
    Use the Mobile App Keys page to register a mobile app with Deliver. Register each combination of mobile app and mobile operating system separately on the Mobile App Keys page.
  - Domain Settings
    The Domain Settings page lists the email domains that are available for your hosted messaging account. When marketers create an email message, they specify the email domain from which the messages are sent in the From: address line of the email header. Depending on the configuration of your hosted messaging account, marketers might have multiple domains from which to choose.
  - Edit Domain Settings
    Placeholder for a topic that describes how to edit the friendly name and default From address for domains that are registered to your hosted messaging account.
  - Edit a Mobile App Key
    Update characteristics of an app registration that is defined to enable the app to work with Unica messaging services and Deliver. Any changes that you make can affect notification pushes that specify the app.
  - Mobile Messaging Defaults
    Use the Mobile Messaging Defaults page to configure a personalization field that is selected by default to provide the mobile app user ID. This value is also called the XID. To send push notifications to a list of mobile app users, marketers specify the mobile app user ID for each device as a value for a personalization field. The personalization field is included in the Output List Table (OLT) that defines the list of push notification recipients.
  - Add a mailing
  - Mailing edit page
  - Mailing summary and running mailings
  - A/B Test Configuration
  - Mailings
  - Reports in Deliver

Reports in Deliver

You can run various Deliver reports to view information about email delivery, mailing execution, and recipient responses.

What you can view in the reports for Deliver:

Concepts to understand when viewing reports:

Accessing individual reports:

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