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User Guide
Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
Previewing email and landing pages
Use the Preview feature in the Message Editor to see how a personalized message might appear to message recipients. Preview simulates how personalized parts of the Deliver document used to create the email, landing page, SMS, WhatsApp may change according to the personal characteristics of each recipient.
To preview a Deliver document
The Preview feature in the Message Editor provides a way to see the message as it will be seen by the message recipient. You can use Preview to evaluate the message design so that you can make any necessary adjustments. You can preview a communication at any time before or after you publish the communication.

User Guide
Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
- Unica Deliver overview
  Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
- Selecting email recipients
  If you install and enable Unica Deliver within Campaign, then you can create a list that defines the recipients for a personalized messaging campaign. The list contains the recipient information that is used to address and personalize each message. You create a recipient list by configuring a Deliver process in a Campaign flowchart.
- Personalized messaging
  Unica Deliver provides message composition and personalization features that you can use to design graphically rich messages that deliver a marketing message with content that can automatically change to fit the characteristics of the message recipient.
- About configuring a mailing
  Creating and configuring a Deliver message creates the framework for organizing and running a marketing campaign.
- About testing Deliver mailings
  Testing a messaging allows you to identify and resolve any problems that might exist with your messaging list, verify how the message will appear to each recipient, and address issues that might interfere with efficient transmission and delivery of your communication. For best results, test each Deliver messaging before you use it to send a production messaging.
- Methods for sending personalized email
  To send personalized message to each member of your target audience, you conduct a Deliver messaging. Deliver provides several different ways to perform a messaging run .
- Hosted landing pages for personalized messaging
  Landing pages in Deliver are personalized web pages and online forms hosted by Unica that you can link to personalized marketing messages that you send with Deliver. You create and maintain landing pages using the same composition and personalization features that you use to create personalized messages. You can also configure hosted landing pages as online forms to solicit and accept responses from message recipients.
- The Deliver Message Editor
  Digital marketers construct email, landing pages, WhatsApp messages, and text messages in Unica Deliver in the Deliver Message Editor. Marketers without specific HTML editing experience can create valid, full-featured HTML email and landing pages with the editing and personalization tools in the Message Editor.
- Creating email and landing page templates
  Email and landing page templates are documents that you create outside of the Deliver Message Editor to define the layout of personalized email, hosted landing pages. The design of the template guides the design of the message. To create personalized email, marketers add content to the template by modifying the template or by using editing tools that are provided in the Message Editor.
- Images and Videos
  The Deliver Message Editor provide several ways to insert images and videos into personalized messages. You can add images and videos from the Content Library or add them from external sources when you send each message.
- Creating hyperlinks
  The Deliver Message Editor provides several ways to add links to personalized email messages, and landing pages that are hosted by Unica. Apply link attributes and inline styles to control how the links appear and how the target of the links display. Deliver tracks link clicks and stores the data in the Deliver system tables.
- Previewing email and landing pages
  Use the Preview feature in the Message Editor to see how a personalized message might appear to message recipients. Preview simulates how personalized parts of the Deliver document used to create the email, landing page, SMS, WhatsApp may change according to the personal characteristics of each recipient.
  - To preview a Deliver document
    The Preview feature in the Message Editor provides a way to see the message as it will be seen by the message recipient. You can use Preview to evaluate the message design so that you can make any necessary adjustments. You can preview a communication at any time before or after you publish the communication.
    - Document mode mismatch
      When you preview a message or landing page communication in the Message Editor, the system compares the document mode of the communication template to the operating mode of the Message Editor. The system displays a document mode mismatch message when the modes are different.
  - About previewing personalization fields
    The Preview section displays a list of all personalization fields that are available for use in the Deliver document you are previewing. Personalization fields that are currently used in the document appear in bold. The list of fields indicates the default sample value configured for each personalization field, if the data is available.
  - About previewing conditionalized content
    You can preview conditionalized content in an Deliver document to ensure that the content appears in personalized email as you intend. Conditional content that appears in personalized email is controlled by personalization rules. Personalization rules are configured around values in personalization fields. In the Preview section of the Message Editor, you can substitute different values for personalization fields that are configured in personalization rules.
  - Previewing content variations in communications
    If a communication contains content elements that provide multiple variations, you can preview each version of the email or landing page in Preview. The preview displays a sample of the communication based on the currently selected variation field and variation value.
- Publishing email and landing pages
  Publishing the communication in the Deliver Message Editor makes the communication and the resources it contains available for use in a personalized message or landing page. Publishing a communication does not transmit the communication to message recipients or landing page visitors. However, to send a message through Deliver, you must first publish the message in the Message Editor.
- Working with personalization fields
  Personalization fields provide the means to add recipient-specific information from your marketing database to a SMS, email, WhatsApp, push notifications . Personalization fields are also used in rules that control how conditionalized content displays in each personalized message.
- Creating conditional content
  Creating conditional content allows you to vary the content that you display to your target audience according to characteristics defined in personalization fields. In Unica Deliver, you can define two types of conditional content. Simple conditional content, which uses personalization fields in personalization rules, and nested conditional content, which uses personalization fields in Deliver advanced scripting for email.
- Quick Builder
- Using advanced scripts in email
  Deliver provides a template-based scripting language for creating self-contained scripts that provide a way to personalize content in ways that you cannot easily duplicate in the Deliver Message Editor.
- Offers in personalized email
  You can add offers that you define in Unica Campaign to personalized email that you create and send through Unica Deliver. Including offers in your marketing email gives you an opportunity to deliver a timely and targeted call to action to your audience. The system collects the offer responses and makes the data available in the Campaign contact and response history for use in Campaign performance reports.
- Analyzing your mailing results
- Supported JDBC Data Types
  Personalization fields must map to marketing database fields that are configured for a data type that Deliver supports.
- Overview

Previewing a communication

The Preview feature in the Message Editor provides a way to see the message as it will be seen by the message recipient. You can use Preview to evaluate the message design so that you can make any necessary adjustments. You can preview a communication at any time before or after you publish the communication.

About this task

You access Preview from a link in the Deliver Message Editor toolbar.

The Preview section of the Deliver Message Editor displays as a separate window within the Message Editor. Preview displays a sample of the document as it would appear when it is assembled for a mailing.

The preview document is based on the layout defined by the document template, personalization fields in the document, personalization rules, and content added to the current version of the document.

If you configured default sample values for personalization fields, the preview displays the sample values. In the Preview section, you can view a list of all personalization fields included in the document, and their default values. If sample data is not configured for the personalization field, Deliver uses the field's display name in the preview.

Procedure

Open an editor for the Deliver document that you want to preview. In the Message Editor toolbar, click Preview .
The Preview page displays in a separate Message Editor window. The preview includes a list of available personalization fields and the Reports section, where you can generate the Design Report.
If the document includes a text-only version, personalization fields appear in the Text tab preview in square brackets. For example, [www.example.com].
In the Preview section, examine the appearance of the document. If you are previewing an email, examine the email header.
In the list of personalization fields, you can substitute new sample values for personalization fields in the Value field. Click Update Preview to observe the change in the personalization field in the preview document.

What to do next

After you review the document and are satisfied that it is ready to be transmitted, you must publish the document to make it available for use in a messaging.

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