Viewing WhatsApp Consent

The WhatsApp Consent section displays a detailed report of Opt-ins and Opt-outs from the WhatsApp channel.

About this task

To view WhatsApp Consent report, complete the following steps:


  1. Access Contact Central. For more information, see Accessing Unica Contact Central.
  2. Select Customer Consent > WhatsApp Consent.
    You will see the following fields:
  3. You can also execute the following filters: