Interact configurations

To configure Interact for Cloud Native Unica, make the necessary modifications to the interact-configMap.yaml file.

To access the interact-configMap.yaml file, navigate to /unica/templates/ in the Unica charts folder. Open the file and make modifications to the following parameters:

Table 1. Common parameters for Interact
Parameter name Parameter description
CONTEXT_ROOTS To enable multiple server groups in Interact. Ensure that the context root and deployment name are in sync. If you change the deployment name, remember to change the context root as well. For example, if server groups are named atm, callcenter, and web, define the deployment and services with similar names like interactatm, interactcallcenter, and interactweb and ensure that the CONTEXT_ROOT parameter contains the following values: INTERACTATM;INTERACTCALLCENTER;INTERACTWEB.
INTERACT_PROD_JNDI_NAME JNDI name for Interact production.
INTERACT_PROD_POOL_NAME Pool name for Interact production.
INTERACT_TEST_JNDI_NAME JNDI name for Interact test.
INTERACT_TEST_POOL_NAME Pool name for Interact test.
INTERACT_LEARNING_JNDI_NAME JNDI name for Interact learning.
INTERACT_LEARNING_POOL_NAME Pool name for Interact learning.
INTERACT_CHRH_JNDI_NAME JNDI name for Interact CHRH.
INTERACT_CHRH_POOL_NAME Pool name for Interact CHRH.
INTERACT05_JNDI_NAME JNDI name for Interact05.
INTERACT05_POOL_NAME Pool name for Interact05.
INTERACTATM_JNDI_NAME JNDI name for Interact ATM.
INTERACTATM_POOL_NAME Pool name for Interact ATM.
INTERACTCALLCNTR_JNDI_NAME JNDI name for Interact Call Center.
INTERACTCALLCNTR_POOL_NAME Pool name for Interact Call Center.
INTERACTWEB_JNDI_NAME JNDI name for Interact Web.
INTERACTWEB_POOL_NAME Pool name for Interact Web.
PRODUCT_OPTS_INTERACT Product specific options for Interact.
TERM The database host name.
INTERACT_PRODUCT_NAME The name assigned for Interact.
INTERACT_WAR_NAME The name of the WAR file.
INTERACT_APPLICATION_NAME The name of the main application. For example, Unica.
INTERACT_DOMAIN_USERNAME The domain username for Interact.
INTERACT_DOMAIN_PASSWORD The domain password for Interact.
Table 2. Platform server-related parameters of Interact
Parameter name Parameter description
INTERACTATM_PLATFORM_DATABASE_HOST Host system details of the system hosting the Platform-Interact ATM database.
INTERACTATM_PLATFORM_DATABASE_PORT Port number of the Platform-Interact ATM database.
INTERACTATM_PLATFORM_DATABASE_USERNAME Username to access the Platform-Interact ATM database.
INTERACTATM_PLATFORM_DATABASE_PASSWORD Password to access the Platform-Interact ATM database.
INTERACTATM_PLATFORM_DATABASE_NAME Name of the Interact Platform-Interact database.
INTERACTATM_PLATFORM_DS_INITIAL_SIZE The initial size of the Platform-Interact ATM datasource connection pool.
INTERACTATM_PLATFORM_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Platform-Interact ATM datasource connection pool.
INTERACTATM_PLATFORM_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Platform-Interact ATM datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACTATM_PLATFORM_DS_MAX_TOTAL The maximum number of connections that the Platform-Interact ATM datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACTATM_PLATFORM_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Platform-Interact ATM datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
Table 3. Server group-related database parameters of Interact
Parameter name Parameter description
INTERACTATM_DATABASE_HOST Host system details of the system hosting the Interact ATM database.
INTERACTATM_DATABASE_PORT Port number of the Interact ATM database.
INTERACTATM_DATABASE_USERNAME Username to access the Interact ATM database.
INTERACTATM_DATABASE_PASSWORD Password to access the Interact ATM database.
INTERACTATM_DATABASE_NAME Name of the Interact ATM database.
INTERACTATM_DS_INITIAL_SIZE The initial size of the Interact ATM datasource connection pool.
INTERACTATM_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact ATM datasource connection pool.
INTERACTATM_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact ATM datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACTATM_DS_MAX_TOTAL The maximum number of connections that the Interact ATM datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACTATM_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact ATM datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
INTERACTWEB_DATABASE_HOST Host system details of the system hosting the Interact Web database.
INTERACTWEB_DATABASE_PORT Port number of the Interact Web database.
INTERACTWEB_DATABASE_USERNAME Username to access the Interact Web database.
INTERACTWEB_DATABASE_PASSWORD Password to access the Interact Web database.
INTERACTWEB_DATABASE_NAME Name of the Interact Web database.
INTERACTWEB_DS_INITIAL_SIZE The initial size of the Interact Web datasource connection pool.
INTERACTWEB_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact Web datasource connection pool.
INTERACTWEB_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact Web datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACTWEB_DS_MAX_TOTAL The maximum number of connections that the Interact Web datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACTWEB_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact Web datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
INTERACTCALLCNTR_DATABASE_HOST Host system details of the system hosting the Interact Call Center database.
INTERACTCALLCNTR_DATABASE_PORT Port number of the Interact Call Center database.
INTERACTCALLCNTR_DATABASE_USERNAME Username to access the Interact Call Center database.
INTERACTCALLCNTR_DATABASE_PASSWORD Password to access the Interact Call Center database.
INTERACTCALLCNTR_DATABASE_NAME Name of the Interact Call Center database.
INTERACTCALLCNTR_DS_INITIAL_SIZE The initial size of the Interact Call Center datasource connection pool.
INTERACTCALLCNTR_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact Call Center datasource connection pool.
INTERACTCALLCNTR_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact Call Center datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACTCALLCNTR_DS_MAX_TOTAL The maximum number of connections that the Interact Call Center datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACTCALLCNTR_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact Call Center datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
Table 4. Server-related database parameters of Interact
Parameter name Parameter description
INTERACT_PROD_DATABASE_HOST Host system details of the system hosting the Interact Production database.
INTERACT_PROD_DATABASE_PORT Port number of the Interact Production database.
INTERACT_PROD_DATABASE_NAME Username to access the Interact Production database.
INTERACT_PROD_DATABASE_USERNAME Password to access the Interact Production database.
INTERACT_PROD_DATABASE_PASSWORD Name of the Interact Production database.
INTERACT_PROD_DS_INITIAL_SIZE The initial size of the Interact Production datasource connection pool.
INTERACT_PROD_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact Production datasource connection pool.
INTERACT_PROD_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact Production datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACT_PROD_DS_MAX_TOTAL The maximum number of connections that the Interact Production datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACT_PROD_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact Production datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
INTERACT_PROD_DSN_NAME The dbname of the respective database.
INTERACT_TEST_DATABASE_HOST Host system details of the system hosting the Interact Test database.
INTERACT_TEST_DATABASE_PORT Port number of the Interact Test database.
INTERACT_TEST_DATABASE_NAME Username to access the Interact Test database.
INTERACT_TEST_DATABASE_USERNAME Password to access the Interact Test database.
INTERACT_TEST_DATABASE_PASSWORD Name of the Interact Test database.
INTERACT_TEST_DS_INITIAL_SIZE The initial size of the Interact Test datasource connection pool.
INTERACT_TEST_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact Test datasource connection pool.
INTERACT_TEST_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact Test datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACT_TEST_DS_MAX_TOTAL The maximum number of connections that the Interact Test datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACT_TEST_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact Test datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
INTERACT_TEST_DSN_NAME The dbname of the respective database.
INTERACT_LEARNING_DATABASE_HOST Host system details of the system hosting the Interact Learning database.
INTERACT_LEARNING_DATABASE_PORT Port number of the Interact Learning database.
INTERACT_LEARNING_DATABASE_NAME Username to access the Interact Learning database.
INTERACT_LEARNING_DATABASE_USERNAME Password to access the Interact Learning database.
INTERACT_LEARNING_DATABASE_PASSWORD Name of the Interact Learning database.
INTERACT_LEARNING_DS_INITIAL_SIZE The initial size of the Interact Learning datasource connection pool.
INTERACT_LEARNING_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact Learning datasource connection pool.
INTERACT_LEARNING_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact Learning datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACT_LEARNING_DS_MAX_TOTAL The maximum number of connections that the Interact Learning datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACT_LEARNING_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact Learning datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
INTERACT_CHRH_DATABASE_HOST Host system details of the system hosting the Interact CHRH database.
INTERACT_CHRH_DATABASE_PORT Port number of the Interact CHRH database.
INTERACT_CHRH_DATABASE_NAME Username to access the Interact CHRH database.
INTERACT_CHRH_DATABASE_USERNAME Password to access the Interact CHRH database.
INTERACT_CHRH_DATABASE_PASSWORD Name of the Interact CHRH database.
INTERACT_CHRH_DS_INITIAL_SIZE The initial size of the Interact CHRH datasource connection pool.
INTERACT_CHRH_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact CHRH datasource connection pool.
INTERACT_CHRH_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact CHRH datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACT_CHRH_DS_MAX_TOTAL The maximum number of connections that the Interact CHRH datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACT_CHRH_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact CHRH datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
INTERACT05_DATABASE_HOST Host system details of the system hosting the Interact05 database.
INTERACT05_DATABASE_PORT Port number of the Interact05 database.
INTERACT05_DATABASE_NAME Username to access the Interact05 database.
INTERACT05_DATABASE_USERNAME Password to access the Interact05 database.
INTERACT05_DATABASE_PASSWORD Name of the Interact05 database.
INTERACT05_DS_INITIAL_SIZE The initial size of the Interact 05 datasource connection pool.
INTERACT05_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Interact 05 datasource connection pool.
INTERACT05_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Interact 05 datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
INTERACT05_DS_MAX_TOTAL The maximum number of connections that the Interact 05 datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
INTERACT05_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Interact 05 datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
Table 5. Application server-related parameters of Interact
Parameter name Parameter description
INT_HOST_NAME The system host name of Interact.
INT_MANAGEMENT_PORT The management port number for the Interact system.
INT_MANAGEMENT_HTTPS_PORT The management HTTPS port number for the Interact system.
INT_AJP_PORT The AJP port number for the Interact system.
INT_HTTP_PORT The HTTP port number for the Interact system.
INT_HTTPS_PORT The HTTPS port number for the Interact system.
INT_RECOVERY_ENV_PORT The recovery environment port number of the Interact system.
INT_STATUS_MANAGER_PORT The status manager port number of the Interact system.
INT_MIN_HEAP The maximum heap size allocated for Interact.
INT_MAX_HEAP The maximum heap size allocated for Interact.