Contact Central configurations

To configure Contact Central for Cloud Native Unica, make the necessary modifications to the contactcentral-configMap.yaml file.

To access the contactcentral-configMap.yaml file, navigate to /unica/templates/ in the Unica charts folder. Open the file and make modifications to the following parameters:

Table 1. Common Contact Central parameters
Parameter name Parameter description
CONTACTCENTRAL_JNDI_NAME JNDI name for Contact Central.
CONTACTCENTRAL_POOL_NAME Pool name for Contact Central.
CONTACTCENTRAL_URL The URL to access Contact Central.
CONTACTCENTRAL_INTERNAL_URL The internal URL to access/link Contact Central from other applications.
PRODUCT_OPTS_CONTACTCENTRAL Product specific options for Contact Central.
CONTACTCENTRAL_PRODUCT_NAME The name assigned for Contact Central.
CONTACT_CENTRAL_WAR_NAME The name of the WAR file.
CONTACTCENTRAL_APPLICATION_NAME The name of the main application. For example, Unica.
CONTACTCENTRAL_DOMAIN_USERNAME The domain username for Contact Central.
CONTACTCENTRAL_DOMAIN_PASSWORD The domain password for Contact Central.
Table 2. Database-related parameters for Contact Central
Parameter name Parameter description
CONTACTCENTRAL_DATABASE_HOST Host system details of the system hosting the Contact Central database.
CONTACTCENTRAL_DATABASE_PORT Port number of the Contact Central database.
CONTACTCENTRAL_DATABASE_USERNAME Username to access the Contact Central database.
CONTACTCENTRAL_DATABASE_PASSWORD Password to access the Contact Central database.
CONTACTCENTRAL_DATABASE_NAME Name of the Contact Central database.
CONTACTCENTRAL_DS_INITIAL_SIZE The initial size of the Contact Central datasource connection pool.
CONTACTCENTRAL_DS_MIN_IDLE The minimum number of idle connections (not connected to a database) in the Contact Central datasource connection pool.
CONTACTCENTRAL_DS_MAX_IDLE The maximum number of idle connections (not connected to a database) in the Contact Central datasource connection pool. Any idle connections, which exceeds the configured value, will be removed from the pool.
CONTACTCENTRAL_DS_MAX_TOTAL The maximum number of connections that the Contact Central datasource can hold. If the number of connection requests exceed the configured value, the connection will be refused.
CONTACTCENTRAL_DS_STATEMENT_CACHE_SIZE Maximum number of statements that can be cached in the Contact Central datasource. Statement caching improves performance by caching executable statements that are used repeatedly.
Table 3. Application Server-related parameters for Contact Central
Parameter name Parameter description
CONTACTCENTRAL_HOST_NAME The system host name of Contact Central.
CONTACTCENTRAL_MANAGEMENT_PORT The management port number for the Contact Central system.
CONTACTCENTRAL_MANAGEMENT_HTTPS_PORT The management HTTPS port number for the Contact Central system.
CONTACTCENTRAL_AJP_PORT The AJP port number for the Contact Central system.
CONTACTCENTRAL_HTTP_PORT The HTTP port number for the Contact Central system.
CONTACTCENTRAL_HTTPS_PORT The HTTPS port number for the Contact Central system.
CONTACTCENTRAL_RECOVERY_ENV_PORT The recovery environment port number of the Contact Central system.
CONTACTCENTRAL_STATUS_MANAGER_PORT The status manager port number of the Contact Central system.
CONTACTCENTRAL_MIN_HEAP The maximum heap size allocated for Contact Central.
CONTACTCENTRAL_MAX_HEAP The maximum heap size allocated for Contact Central.